Frequently Asked Questions

Do you offer free shipping?

Yes. Standard shipping is free for eligible orders delivered within the United States. The available shipping option is shown at checkout.

How long will my order take?

Orders are generally processed in 1–2 business days, followed by estimated carrier transit of 4–6 business days. Typical total delivery time is 5–8 business days from order confirmation.

Can I return an item?

We accept return or replacement requests only for items that arrive damaged, defective, or materially different from the item described. Please contact us within 30 days of delivery with your order number and supporting photos. See our Refund Policy.

How do I request a refund or replacement?

Email support@cosnira.net or call +1 (479) 719-8539. Do not return an item without written instructions from us.

Which payment methods can I use?

Available methods are displayed securely at checkout. We accept eligible credit and debit cards, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to availability and authorization. See our Payment Policy.

How can I contact support?

Use support@cosnira.net, call +1 (479) 719-8539, or visit our Contact Us page.